Reference

How We Protect Your Account and Payment Information

Your account security and payment data are the foundation of everything we do at tantan99.

Account encryption standardPayment data isolationTransparent retention policy
Explore the Lobby Read FAQ
tantan99 How We Protect Your Account and Payment Information
CONTACT US ANYTIME

Privacy Questions and Data Requests

Live Chat Support Reach our privacy team via live chat inside your account dashboard Monday to Sunday…
Email Submission Send formal privacy requests and data-subject requests to [email protected].
In-Account Privacy Centre Log into your account on mobile or desktop and visit Settings > Privacy &…
SECURITY AND TRANSPARENCY

How We Keep Your Data Safe

Bank-Level Encryption

All communication between your device and our servers uses TLS 1.2 encryption.

Deposit and Withdrawal Verification

When you submit a withdrawal request, we match your banking details against your account profile and verify via your chosen…

Cookie and Tracking Policy

We use session cookies to keep you logged in and functional cookies to remember your preferences.

Data Retention Limits

Account information is kept for the lifetime of your account plus 24 months after closure for audit and fraud-prevention purposes.

No Third-Party Data Sales

We do not sell, rent or share your personal information with marketing agencies, affiliates or data brokers.

Your Right to Access and Edit

You can request a complete copy of all data we hold about you anytime. Email support@tantan99.

Your Privacy Questions Answered

We collect your full name, date of birth, email address, mobile phone number and primary banking details (for DANA, OVO, GoPay or QRIS transactions). We also record your IP address and device type when you log in, which helps us identify and block unauthorized access attempts.

After account closure, we retain your personal and transactional data for 24 months to comply with fraud-prevention and financial-audit requirements. Following this period, your information is securely deleted. Backup copies are purged within 30 days of deletion.

You can request permanent account closure via the Settings menu in your account dashboard, or by emailing [email protected] with 'Account Deletion Request' as the subject. Your login credentials are disabled immediately; personal data deletion follows the 24-month retention window, depends on local law.

No. Your DANA, OVO, GoPay and QRIS details are shared only with the payment processor required to complete your transaction. These vendors are contractually bound to keep your data confidential and use it only for deposit and withdrawal processing.

All tantan99 pages use HTTPS encryption (indicated by a padlock icon in your browser address bar). When you submit banking details or confirm a withdrawal, the data travels through an encrypted tunnel. We never display your full account number or card details on screen after entry.

Change your password immediately from the Settings menu, then contact our support team via live chat or email [email protected]. We can review your login history, identify unusual activity and reset your account security settings within one business day.

Yes. Session and functional cookies are required to keep you logged in and to process transactions. Analytics and advertising cookies are optional; disable them in your browser settings without losing access to the lobby, games or account features.

Related Pages

tantan99 Indonesia FAQ Register About Us tantan99 Casino